SCM Technologies
System Integrator
SCM S Technologies
Software Provider
SCM C Technologies
Contact Center Provider
SCMC Technologies
We are committed to provide the best solutions with understanding customer experiences from more than 15 years of our team knowledge. Imporve your business communication with the latest communication technology.
We provide our clients with contact center solutions that deliver innovation, top quality service, and outstanding customer experiences. We believe that outstanding customer experience can lead to great customer satisfaction and business result.
our group
Our Solutions
Project base Implementation & Customization
Best solution for Contact Center
Basic
Starting w/ Simple
All businesses require contact channel for their customer to provide customer service, help desk, or anything that end user want to contact the company.
Omni
Adding Digital Channels
In digital era only voice contact channel is not enough to service customers. Digital channels like FB, Twitter, Line, and others are important channels.
Customer Journey
Understanding Customer Journey
Capturing all contact channels are not enough to provide the best service to customer. Understanding on what actually customer need is a must.
Contents Analytic
Virtual and Analytic
Manual analysis or evaluation by the human might be bias and slow. With the analytic solution the result will be fast and straight to the need.
Automation
To Advanced and Beyond
More automation and the new solution is not endless.
Fully outsource Service
Our Solutions
Facilities Rental
If you have the problem with MA or having one time investment, we can provide you facilities rental at your site.
Outsource by objective
We provide fully outsources for customer service, help desk, telemarketing, collection, and others.
Agent Anywhere
We provide cloud service for agent to work at home or anywhere as needed.
Omni channels including global and local social network channels
We provide not only one contact channel, but also all of interactive channels (Voice and non-voice).
Analytic
With experiences more than 20 years in the industry
AI and Automation
Automatically with AI and will be new and will meet every business that needs a Contact Center system.
Contact us
(+66) 02-116-4213
(+66) 02-026-6953
92/54-55, 19th floor, Sathorn Thani Building 2, North Sathorn Rd., Silom, Bangrak, Bangkok 10500
Mon - Fri
8.30 - 17.30
หากคุณลูกค้ามีคำถามหรือข้อสงสัย สามารถกรอกรายละเอียดที่กล่องข้อมูลด้านล่าง ทีมงานจะติดต่อกลับภายในวันและเวลาทำการ
92/54-55, 19th floor, Sathorn Thani Building 2, North Sathorn Rd., Silom, Bangrak, Bangkok 10500
Telephone
(+66) 02-116-4213
(+66) 02-026-6953