SCMC Technologies

We are committed to provide the best solutions with understanding customer experiences from more than 15 years of our team knowledge. Imporve your business communication with the latest communication technology.

We provide our clients with contact center solutions that deliver innovation, top quality service, and outstanding customer experiences. We believe that outstanding customer experience can lead to great customer satisfaction and business result.

our group


SCM Technologies

System Integrator


SCM S Technologies

Software Provider


SCM C Technologies

Contact Center Provider

Our Solutions

Project base Implementation & Customization

Best solution for Contact Center

contact center solutions


Starting w/ Simple

All businesses require contact channel for their customer to provide customer service, help desk, or anything that end user want to contact the company.

Digital channels


Adding Digital Channels

In digital era only voice contact channel is not enough to service customers.  Digital channels like FB, Twitter, Line, and others are important channels.

Customer journey

Customer Journey

Understanding Customer Journey

Capturing all contact channels are not enough to provide the best service to customer.  Understanding on what actually customer need is a must.

Content analytic

Contents Analytic

Virtual and Analytic

Manual analysis or evaluation by the human might be bias and slow.  With the analytic solution the result will be fast and straight to the need.



To Advanced and Beyond

More automation and the new solution is not endless.

Fully outsource Service

Our Solutions

Facilities Rental

If you have the problem with MA or having one time investment, we can provide you facilities rental at your site.

Outsource by objective

We provide fully outsources for customer service, help desk, telemarketing, collection, and others.

Agent Anywhere

We provide cloud service for agent to work at home or anywhere as needed.

Omni channels including global and local social network channels

We provide not only one contact channel, but also all of interactive channels (Voice and non-voice).


With experiences more than 20 years in the industry

AI and Automation

Automatically with AI and will be new and will meet every business that needs a Contact Center system.

Working hours

Mon. - fri. 8.30 AM - 17.30 PM


(+66) 02-116-4213

Contact us

(+66) 02-116-4213
(+66) 02-026-6953

92/54-55, 19th floor, Sathorn Thani Building 2, North Sathorn Rd., Silom, Bangrak, Bangkok 10500

Mon - Fri
8.30 - 17.30

หากคุณลูกค้ามีคำถามหรือข้อสงสัย สามารถกรอกรายละเอียดที่กล่องข้อมูลด้านล่าง ทีมงานจะติดต่อกลับภายในวันและเวลาทำการ

92/54-55, 19th floor, Sathorn Thani Building 2, North Sathorn Rd., Silom, Bangrak, Bangkok 10500


(+66) 02-116-4213
(+66) 02-026-6953